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Serving Austin, Round Rock, Cedar Park, Pflugerville and Kyle Open today 7:00 am to 6:00 pm, emergency line 24/7

4.9 from 612 Google reviews

Comfort you can count on, every season.

Heating and air conditioning repair, tune-ups and new systems across Austin. Book a time online in under a minute, get a text when your technician is on the way, and pay from your phone.

  • Upfront, fixed prices
  • Same-day visits most days
  • Two year warranty on labor
A Dana's technician checking the next job on his phone beside the van
Next opening: today, 2:30 pmPick a time online
Mark is on the wayArriving in about 12 minutes
Since 2009Family run in South Austin
$0Trip charge with a repair
2 yearsWarranty on every repair
24/7Emergency line, real people

What we do

Heating and cooling, done properly the first time

Every technician is licensed, background checked and carries the common parts, so most repairs are finished on the first visit.

AC tune-upsCoils cleaned, refrigerant checked, electrical parts tested before summer.
Heat pumpsService, repair and new systems, including variable speed models.
Ducts and indoor airDuct sealing, filters, return air upgrades and condensate lines.
New systemsGood, better and best options on one quote, with financing available.
A technician showing a customer her quote on his phone at the front door

Easy from start to finish

No phone tag, no surprises

  1. Book online in a minuteChoose the service and a two hour window that suits you. You get a confirmation by text and email straight away.
  2. Know when we are comingA text when your technician sets off, with a live map so you are not waiting around all morning.
  3. Approve and pay on your phoneClear good, better and best options before any work. Pay by card on the spot or from the link we send.

Comfort Plan

Two tune-ups a year and priority when it breaks

Most breakdowns start as small problems a tune-up would catch. Members get both seasonal visits booked for them and jump the queue in a heat wave.

  • Spring AC and fall furnace tune-ups, booked for you
  • Priority scheduling, even in July
  • 15% off every repair
  • No diagnostic fee
  • Cancel any time, no contract

Comfort Plan

$22a month

or $249 a year, one system

Join the Comfort Plan

Members manage visits, invoices and renewals in My account.

Reviews

What Austin says about us

4.9612 reviews on Google
★★★★★
Mark replaced our water heater in a morning and left the place spotless. Clear price before he started, no upselling.
Asha P. Zilker
★★★★★
On time, explained the options and did not push the most expensive one. Paying from the text message was easy.
Chidi O. Westlake
★★★★★
The Comfort Plan is worth it. They text before they come and Priya found the leak nobody else could.
Robert C. Round Rock

About us

A local team that picks up the phone

Dana Whitaker started the business in 2009 with one van and a promise to show up when she said she would. Today six of us cover Central Texas, and Dana still answers the office line most mornings.

We train every technician in house, we pay them properly rather than on commission, and we never recommend a new system when a repair will do.

MEPSLATGBO Mark, Priya, Luis, Tasha and Ben
Dana at the office desk planning the day
A Dana's van parked outside a customer's home at sunrise

Service area

Where we work

  • Austin
  • Round Rock
  • Cedar Park
  • Pflugerville
  • Kyle
  • Lakeway
  • Georgetown
  • Buda
Mon to Fri7:00 am to 6:00 pm
Saturday8:00 am to 1:00 pm
Emergencies24/7 on (512) 555 0142

Questions

Good to know

Anything else? Call the office or ask when you book.

How much does a service call cost?

The diagnostic is $89 and it is waived if you go ahead with the repair. You get a fixed price for the repair before we start.

Can I choose a time online?

Yes. The booking page shows the real openings in our schedule, in two hour windows. You get a text the evening before and another when the technician sets off.

How do I pay?

By card on the technician’s phone, or from the link in your invoice email or text. We also take checks and bank transfer.

Do you offer financing on new systems?

Yes, on systems over $3,000. Ask for the financing option on your quote.

Where can I see my past visits and invoices?

In My account. Sign in with the email or phone number you booked with; we send a one time code.

Too hot? Too cold? We can usually be there today.

Book online and pick a time, or call and talk to a person.